Cookie Policy

Cookie Policy

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our Privacy Policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint. 

Who we are 

This website is operated by Naturewall Group Ltd. 

Our website 

This cookie policy relates to your use of our website, https://www.naturewall.com.

Throughout our website we may link to other websites owned and operated by certain trusted third parties. These other third party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third party websites, please consult their policies as appropriate. 

Cookies 

A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions. 

For example, we may monitor how many times you visit the website, which pages you go to, traffic data and location data. This information helps us to build a profile of our users. 

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below. 

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org. 

Consent to use cookies and changing settings 

We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously. 

You can withdraw any consent to the use of cookies or manage any other cookie preferences at any time. 

Our use of cookies 

The table below provides more information about the cookies we use and why: 

Cookie

Domain

Type

Description

Duration

keep_alive

www.naturewall.com

Other

No description

30 minutes

secure_customer_sig

www.naturewall.com

Necessary

Shopfiy sets this cookie to be used in connection with customer log in

1 year

localization

www.naturewall.com

Functional

Flickr sets this cookie to track usage of phot galleries embedded from Flickr

1 year

cart_currency

www.naturewall.com

Necessary

Shopify sets this cookie to remember the user's country of origin and populate the correct transaction currency

14 days

_orig_referrer

www.naturewall.com

Necessary

Shopify sets this cookie to be used in connection with shopping cart

14 days

_landing_page

www.naturewall.com

Analytics

Shopify installs this cookie to track landing pages

14 days

_y

www.naturewall.com

Analytics

This cookie is associated with Shopify's analytics suite

1 year

_s

www.naturewall.com

Analytics

This cookie is associated with Shopify's analytics suite

30 minutes

_shopify_y

www.naturewall.com

Analytics

This cookie is associated with Shopify's analytics suite

1 year

_shopify_s

www.naturewall.com

Analytics

This cookie is associated with Shopify's analytics suite

30 minutes

ffvisitorids

www.naturewall.com

Other

No description available

7922 years 3 months 14 hours 7 minutes

ffvendroids

www.naturewall.com

Other

No description available

7922 years 3 months 14 hours 7 minutes

_shopify_sa_t

.naturewall.com

Analytics

This is a Shopify analytics cookie relating to marketing and referrals 

30 minutes

_shopify_sa_p

.naturewall.com

Analytics

This is a Shopify analytics cookie relating to marketing and referrals 

30 minutes

shopify_pay_redirect

www.naturewall.com

Necessary

Shopify sets this cookie to enable secure online payment and checkout.

1 hour

__kla_id

www.naturewall.com

Performance

Cookie set to track when someone clicks through a Klaviyo email to a website.

2 years

_ga

.naturewall.com

Analytics

The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.

2 years

_gid

.naturewall.com

Analytics

nstalled by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.

1 day

_gat

.naturewall.com

Performance

This cookie is installed by Google Universal Analytics to restrain request rate and thus limit the collection of data on high traffic sites.

1 minute

_gci_au

.naturewall.com

Analytics

Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services.

3 months

_fbp

.naturewall.com

Advertisement

This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.

3 months

_pin_unauth

.naturewall.com

Other

This cookie is placed by Pinterest Tag when the user cannot be matched. It contains a unique UUID to group actions across pages.

1 year

_pinterest_ct_ua

.ct.pinterest.com

Other

No description available

1 year

__cfruid

.naturewall.zendesk.com

Necessary

Cloudflare sets this cookie to identify trusted web traffic.

session

_ga_D23GZDW0L1

.naturewall.com

Analytics

This cookie is installed by Google Analytics.

2 years

test_cookie

.doubleclick.net

Advertisement

The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.

15 minutes

AWSALBCORS

widget-mediator.zopim.com

Necessary

This cookie is managed by Amazon Web Services and is used for load balancing.

7 days

__zlcmid .naturewall.com Functional __zlcmid is a cookie set by Zopim to help identify a user's chat session between page loads. 1 year
_pay_session shop.app Necessary Shopify sets this cookie to enable secure checkout and payment function on the website. session
_hjSessionUser_3 .naturewall.com Other No description 1 year
_hjFirstSeen .naturewall.com Analytics Hotjar sets this cookie to identify a new user's first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user 30 minutes
_hjIncludeInSessionSample_3011891 .naturewall.com Other No description 2 minutes
_hjSession_30118 .naturewall.com Other No description 30 minutes
_hjAbsoluteSessionInProgress .naturewall.com Analytics Hotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie 30 minutes

Third party access to the cookies 

The cookies we use will only be accessed by us and those third parties named in the table above for the purposes referred to in this cookie policy. Those cookies will not be accessed by any other third party. 

How to turn off all cookies and consequences of doing so 

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website. 

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org. 

How to contact us 

Please contact us if you have any questions about this cookie policy or the information we hold about you. 

If you wish to contact us, please send an email to info@naturewall.com or write to Naturewall Group Ltd, 28 Bergen Way, Hull HU7 0YQ. 

Do you need extra help? 

If you would like this notice in another format (for example: audio, large print, braille) please contact us (see ‘How to contact us’ above). 

Changes to this policy 

We may change this policy from time to time.